FAQ

Q. Are your items authentic? 

A. Yes — 100%. Every item is authenticated by our specialists with 16 years of experience. We have never sold, and will never sell, a counterfeit item.

Q. Will I be charged customs duties?

A. No. For all US orders, import duties are fully covered by us (DDP). The price you see is the final price.

Q. How long does shipping take?

A. We ship within 2 business days via FedEx with tracking and insurance. Delivery to the US typically takes 3–5 business days.

Q. What do the condition ranks mean?

A. We grade from S (brand new) to BC (poor). Each listing includes detailed photos of any flaws. We describe conservatively — many customers tell us items arrive better than expected.

Q. Can I return an item?

A. Yes. Contact us within 5 days of delivery, and ship the item back within 14 days. See our Refund Policy for full details.

Q. What payment methods do you accept?

A. Visa, Mastercard, American Express, JCB, PayPal, Apple Pay, Google Pay, and Shop Pay.